PlunketLine is a toll-free parent helpline and advice service available to all families, whānau and caregivers 24 hours a day, seven days a week. Call 0800 933 922 for parenting help. Calls are free from cell phones.
When you call PlunketLine your call will be answered by a Plunket nurse, who can give you advice and information on parenting issues and your child’s health and wellbeing.
PlunketLine also offers free, specialist breastfeeding support through video-conferencing. Once you’ve booked an appointment, PlunketLine will send you a link (and instructions) for how to download Zoom, the secure and reliable video chat app used. The consultation is carried out in a private environment, and you’re more than welcome to have a support person with you. Appointments are available during the day and in the evening, and on weekends. Plunketline wants to make things as easy as possible for you.
Plunket Nurses are registered nurses with additional qualifications in well child health. We also have nurses who can speak other languages.
As well as providing high-quality advice, PlunketLine is a great way to access our nationwide family support network. It is a gateway to many services, including referrals to local Plunket nurses and Plunket family centres.
You‘ll speak to a friendly registered nurse who will ask you questions about the condition or illness you’re calling about.
- From your answers, they assess symptoms and make a recommendation for the best thing to do.
- That might be to see a doctor or go to hospital straight away.
- If it’s less serious, they can tell you how to take care of yourself – or the person you’re ringing about – at home.
The nurses also have access to an extensive database of health providers to point callers to. They can tell callers where to find their nearest after-hours GP service, hospital emergency department, pharmacy, out-of-hours dental surgery etc.
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